Digital managers are responsible for managing a company's digital strategy. Their role is to maximise the benefits of digital technology, implementing web strategies and tools to improve online visibility, SEO, customer engagement and conversion. The role of digital manager covers the fields of project management, customer relations, marketing and digital communications.
What are a digital manager’s missions?
The digital manager's responsibilities are manifold. Generally under the supervision of the marketing and communications director, the digital manager is responsible for defining action plans across a range of media to promote a service or product on the web and generate more traffic.
To successfully implement digital marketing strategies, this expert oversees website management, including content creation and search engine optimisation (SEO). They also manage the company's presence on social networks and other digital channels, implementing various levers such as online advertising campaigns, e-mailing and inbound marketing. This highly varied position involves the daily analysis of quantitative indicators in order to measure both the audience and effectiveness of digital marketing strategies. Based on the results, the digital manager suggests areas for improvement in terms of positioning and digital identity to management.
To ensure consistency between digital projects and achieve corporate objectives, digital managers work in collaboration with community managers, content managers, web editors and sales teams.
What are the skills and qualities of a digital manager?
To work as a digital manager, you need a certain number of management, marketing and project management skills. The digital manager has a sound knowledge of digital technologies such as social media, web applications, SEO, online advertising and influencer marketing. Generally working as digital project managers before reaching this position, digital managers are able to manage a variety of projects efficiently, setting priorities, managing budgets and monitoring progress. In an international working environment, or when using certain software programs, fluency in English is appreciated and valued.
In addition to these professional skills, digital managers need to have an analytical mind, as well as creative and organisational skills. The ability to communicate clearly, to adapt and to lead a team are also essential qualities for the position of digital manager.